• About Us

    About Us

Our Support – Your Success

Our Support – Your Success

The level and quality of support is perhaps one of the most important “features” of any system. Our standard support offer comes with maintenance on all our product offerings.

Standard Support includes

  • Help if a system or application crashes.
  • The latest software updates, releases and patches.
  • Access to our and PTC´s Knowledge Base.
  • First Line support via e-mail, phone and remote-assistance weekdays 08.00 – 17.00.CET

Log a Support Case

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Call Our Support

Denmark: +46 31 761 74 74 (08:00-17:00 CET)
Finland: +358 50 343 9916 (08:30-16:30 CET)
Germany: +49 7474 478-80 (08:00-17:00 CET)
Norway: +47 66 69 50 40 (08:00-17:00 CET)
Sweden: +46 31 761 74 74 (08:00-17:00 CET)
United Kingdom: +44 (0) 1663 769 361 (08:00-17:00 GMT)
USA: Please use support form